How can I access my email on my mobile device / phone?
Answer
To view your campus email without having to log into the potal, you can configure your mobile device using the steps below. Note: This can only be done on devices with either the Android or iOS operating systems. For Android • Tap Settings. • Under Accounts, tap “Add Account” • Select “Exchange” or “Corporate”. • Enter your complete campus email address and Virtual Campus password. • If auto-configuration fails, re-enter the following: Username: <Complete campus email address> Password: <Virtual Campus password> Server: outlook.office365.com • Tap Next. If prompted for Remote Security Administration. Tap OK. Note: The Remote Security Administration is security feature that allows the user to manage (e.g. device wipe, deactivate and etc.) the email account from a remote location (i.e via outlook.office365.com) • Tap “Activate”. • If prompted about “Smart Push”, tap OK. • On this page, you will be prompted to setup mobile device “Push Email” feature. Tap Next. • This is the last page of the email setup, you will have the option to customize the mailbox name appearing on mobile’s default email app. Tap Next. • To confirm if email setup is successful, try sending a test email. For iOS (version 11.0 and above) • On the home screen, tap Settings. • Slide down the Settings page and tap “Passwords & Accounts” • Under Accounts, click on Add Account and select Exchange • Fill out the required fields (Email address & Description). Tap Next. • If prompted to Sign in to your Exchange account using Microsoft select Configure Manually then enter your Virtual Campus password. Tap Next. • Select the Apps to sync with the email. Tap “Save”. • To confirm if email setup is successful, try sending a test email. |