How do I download an archived recording of a live chat?
Answer
| Downloading a Live Chat recording on a computer: 1. Go to the course home page 2. Click Live Chats under the Meeting times 3. Open and play the recorded chat under Chat Archive 4. Hover the mouse on the download button at the bottom right of the chat 5. Click mp4 source to download the recording Downloading a Live Chat recording on a mobile device: 1. Open the Puffin browser (if you don't have it, you can download it from the Google Playstore/Apple App Store) 2. Open the app and log in to the student portal 3. Go to the course home page 4. Open Live Chats under the Meeting times 5. Open and play the recorded chat under Chat Archive 4. Tap the download button at the bottom right of the chat 5. Tap mp4 source to download the recording |